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Hassle-free merchandise returns

Consumers are less likely to recommend a store if they’ve tried to return merchandise and walked away dissatisfied from that experience, according to a nationwide telephone survey of 1,024 people...

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Sears Aims to Boost Sales With Christmas Shopping in July

Sears Aims to Boost Sales With Christmas Shopping in July, the company has also opened Christmas boutiques at hundreds of its stores...

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The Rise in Retail Theft

In dollar terms, shrinkage cost U.S. retailers $37.1 billion in 2010, versus $33.5 billion in 2009, a 10.7% jump.

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