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Hassle-free merchandise returns
Consumers are less likely to recommend a store if they’ve tried to return merchandise and walked away dissatisfied from that experience, according to a nationwide telephone survey of 1,024 people...
View ArticleSears Aims to Boost Sales With Christmas Shopping in July
Sears Aims to Boost Sales With Christmas Shopping in July, the company has also opened Christmas boutiques at hundreds of its stores...
View ArticleThe Rise in Retail Theft
In dollar terms, shrinkage cost U.S. retailers $37.1 billion in 2010, versus $33.5 billion in 2009, a 10.7% jump.
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